Supporting Students: MTSS Framework
Multi-Tiered System of Support Framework
A Multi-Tiered System of Support (MTSS) is a framework designed to address academic, behavioral, and social-emotional learning development of students within a fully integrated system of support. MTSS uses three-tiers of increasingly intensive interventions that are comprehensive in scope, preventative in design and developmental in nature.
Tier 1: Student Wellness Promotion & Support (All Students/Universal)
Student wellness promotion for all (Tier 1) refers to all activities to foster positive social, emotional and behavioral skills and well-being of all students. Supporting well-being and educational success for all students, Tier 1 is preventative and benefits all students. These activities might also include efforts to support positive school climate and staff well-being. About 80-85% of students thrive when provided Tier 1 supports.
- Schoolwide agreements
- District Vision of Learner and Portrait of a Graduate
- SEL programs
- Rundlett Middle School and Concord High School Advisory Programs
- Student voice opportunities
- School counselor check-ins and lunch groups
- School counselor classroom lessons
- Health and wellness through PE and health
- Positive educator and student relationships
Tier 2: Social Emotional & Mental Health Early Intervention (Targeted)
Social emotional and mental health early intervention, or Tier 2 services, support students who have been identified through a systematic, equitable process as experiencing mild distress, mildly impaired academic/social functioning or as at-risk for a given problem or concern. About 10-15% of students benefit from these services provided on a short-term basis, typically in small group settings.
- Small group academic, social, emotional skill instruction (anxiety, stress, friendship)
- Short-term 1:1 Coaching and Counseling
- Check-in, Check-Out
Tier 3: Intensive Social Emotional/Mental Health Support (Individualized)
Intensive social emotional and/or mental health support, or Tier 3 services help students experiencing significant distress and impaired academic/social functioning. These supports are individualized to specific student needs. Tier 3 support includes services provided by school-based mental health professionals employed by the school or community organizations.
If you feel your child would benefit from Tier 2 or 3 services, please contact your student’s school counselor to share your concerns and learn about how to refer to such services.
- 1:1 Counseling
- SEL/MH Programming
- Student Support Planning

CARE Team (District Behavior Intervention Team)
The Concord School District CARE Team is a multidisciplinary group committed to keeping our schools safe, supportive and inclusive. The team reviews concerning or disruptive behaviors to ensure students receive the help they need as early as possible. Our work focuses on prevention, caring intervention and promoting the well-being of all students.
The CARE Team includes district staff as well as community partners—such as law enforcement, mental health professionals and other local experts—who collaborate to identify concerns, coordinate supports and maintain a safe learning environment. Community members play an important role in sharing observations and helping us keep students connected, safe and supported.
The CARE Team follows all confidentiality requirements under FERPA and New Hampshire’s Parental Bill of Rights. These laws ensure that student information is protected and that parents are informed and involved, while still allowing the District to act when necessary to protect the health and safety of students.
Together, we build safety through care, communication, and partnership.
